Immediate Crisis Support, Wherever You Are

Centerstone’s mobile crisis response services bring trained mental health professionals directly to you when you are experiencing a behavioral health crisis.

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Our mobile crisis teams provide in-person support to stabilize situations, ensure safety, and connect you with the right care, whether at home, school, or in the community.

We serve individuals of all ages, including those facing mental health challenges, substance use crises, or emotional distress. Our goal is to reduce the need for hospitalization whenever possible and link you to ongoing care and community resources.

How Mobile Crisis Response Services Work

1

Immediate contact

Call comes in to our crisis line to request mobile support. These calls can be from the person experiencing a crisis, law enforcement, healthcare providers, or concerned loved ones.

2

Rapid deployment

Trained professionals are dispatched to your location.

3

Assessment & Stabilization

The team evaluates your needs, ensures safety, and provides support.

4

Connection to care

Guidance on next steps, including outpatient services or community resources.

5

Follow-up support

Coordination for ongoing safety and care as needed.

Mobile crisis response FAQ

Who can receive mobile crisis services?

Anyone experiencing a mental health or substance use crisis. Family members or caregivers can also request support.

How do I access mobile crisis response services?

Call our crisis line. A trained professional will assess the situation and dispatch a mobile crisis team if appropriate.

What happens when the team arrives?

They assess your needs, provide immediate support, ensure safety, and guide next steps.

Do I have to go to a hospital?

Not always. The goal is to stabilize the crisis where you are when possible. If higher-level care is needed, the team will guide that process.

Are services confidential?

Yes. Information is private and shared only when necessary for safety or as required by law.

How quickly will the team respond?

Response times vary by location, but we strive to reach you as quickly as possible.

Can Centerstone help with ongoing care?

Yes. Centerstone can connect individuals with follow-up services, outpatient care, and community resources after the initial mobile response.

Help is available when and where you need it

Centerstone’s Mobile Crisis Response Services are part of our full continuum of crisis care, ensuring that no matter your need, help is available when and where you need it.

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